Models
Delivery Failure
Properties
| Name | Type | Required | Description |
|---|---|---|---|
category | recipient_not_found | document_not_supported | validation | transport | recipient_rejected | duplicate | other | Yes | Why the delivery failed, in the same terms for every channel and access point: recipient_not_found (the address is not registered on the network, or the mailbox does not exist), document_not_supported (the recipient does not receive this document type), validation (the document was refused by a rule), transport (it could not be transmitted, or the mail server did not take the message), recipient_rejected (the recipient or their server refused it, for email a block or spam complaint), duplicate or other. Example: "validation". Values: recipient_not_found, document_not_supported, validation, transport, recipient_rejected, duplicate, other |
message | string | null | Yes | What went wrong, as the channel or access point described it |
providerCode | string | null | Yes | The access point's or mail service's own code for the failure, when it reported one: an access point error code, or a bounce type such as HardBounce. Example: "TXE-1005" |