Exact Online Integration

This guide explains how to get your Peppol documents from Recommand into Exact Online using the digital postbox (digitale postbus) feature.

Overview

Exact Online is accounting software popular in Belgium and the Netherlands. Every Exact Online company includes a digital postbox — a platform for sending and receiving documents electronically. By connecting Recommand to your digital postbox, incoming Peppol documents are automatically processed into financial entries in Exact Online.

Prerequisites

• A Recommand account with a registered company
• An Exact Online subscription with the Manage subscription or Manage digital postboxes role

Setup

1. Generate a Digital Postbox Email Address

Each Exact Online company has a digital postbox with a linked email address for receiving documents.

1. Log in to Exact Online
2. Go to User name > My Exact Online > My account data
3. Navigate to My digital postboxes
4. Click on the postbox name
5. Under Linked email addresses, click the document type to generate an email address

Copy the generated email address — you'll use it in the next steps.

2. Allow Recommand as a Sender

Exact Online only processes emails from approved senders. You need to add Recommand's sending email address to the Allowed senders list in your digital postbox settings, otherwise emails will end up in Blocked emails.

3. Add the Email Address in Recommand

Add the digital postbox email address as a notification email in Recommand, either via the dashboard or the API.

Via the Dashboard

1. Log in to the Recommand dashboard
2. Navigate to your company settings
3. Open the notification email settings
4. Add the Exact Online digital postbox email address
5. Enable Notify incoming and disable all other options

Via the API

{
  "email": "your-digital-postbox@exactonline.com",
  "notifyIncoming": true,
  "notifyOutgoing": false,
  "includeAutoGeneratedPdfIncoming": false,
  "includeDocumentJsonIncoming": false
}

The UBL XML is always included as an attachment, which is what Exact Online needs to process the document. No additional attachments are necessary.

See the notification email address API reference for the full endpoint details.

Next Steps