API & development
FAQ · API & development

How can I see feedback when a document is rejected by the recipient?

Delivery failures and invoice acceptance are separate outcomes.

Updated 2026-09-14

For a technical delivery failure, inspect the document's deliveries or subscribe to delivery status webhooks. The failure includes a category and any available message or provider code. success: true on the send response alone does not confirm delivery.

A recipient's business decision to accept or reject an invoice is separate from its delivery status. Invoice Responses depend on the receiving software; a delivered status does not establish that the recipient approved the invoice.

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